Refund Policy

Last Updated: March 31, 2026

At Zone7, we value your satisfaction with our products and services. We understand that there may be situations where a refund is necessary. To ensure a transparent and fair refund process, we have established the following refund policy:

Eligibility for Refund:

• You are eligible for a refund if you request it within the first 30 days of purchasing any Zone7 digital product, plugin, or subscription.
• Refunds will not be issued after 30 days from the date of purchase.
• No refunds will be granted for product renewal payments, as you have had 12 full months to cancel the subscription (applicable to automatically recurring subscriptions only).
• Refund abuse or repeated refund requests may lead to denial of future eligibility.

Refund Request Process:

To request a refund, please follow these steps:
1. Contact our team at contact@zone7.co and include the email address used for your purchase.
2. We will confirm your license details and deactivation, and then process your refund via your original payment method.

Refund Discretion:

Refunds are granted at our sole discretion, and we may ask you questions regarding the nature of your refund request to help us improve our products in the future.
A refund will only be granted for the initial purchase of a product or membership. If you have purchased, requested a refund, and then made a subsequent purchase, we may not issue a refund for the second purchase.

Agreement to Refund Policy:

By purchasing products or services from Zone7, you agree to abide by this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.

We are committed to delivering high-quality products and providing excellent support to our customers. If you encounter any issues or have questions about our refund policy, please don't hesitate to contact our support team at contact@zone7.co.

How long will it take to receive a refund?

When you are entitled to a refund, we usually process it promptly. However, since we use a third-party payment gateway (Paddle), there may be a delay of 2-3 working days to credit the refunded amount back to your account.